Read how The Henderson Group leverages Upshop to Stay Ahead of Food Safety
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What really struck me was the roadmap of everything else that we could do [with Upshop]. We didn’t want just a labeling solution—we wanted to know that once we had compliance [figured out], that there was then a path toward bringing efficiency to the business as well.
Darren Nickels,
Head of Henderson Technology
Customer
Since its founding in 1897, the Henderson Group has expanded into four independent entities: Henderson Wholesale (owning retails brands, SPAR, EUROSPAR and VIVO in Northern Ireland), which is complemented by subsidiary companies Henderson Technology and Henderson Print; Henderson Retail; Henderson
Foodservice; and Henderson Group Property. The 300-store SPAR chain has been delivering convenience retailing in Northern Ireland for over 60 years.
Roadblock
Natasha’s law presented an operational challenge for foodservice retailers across the UK. This legislation called for all food items produced and packed for sale to clearly display correct allergen and ingredient information.
Solve
Upshop’s Recipe Management and Label Printing solutions ensured Henderson Group Stores were fully compliant with EU1169 regulations and Natasha’s Law. Correctly displaying allergen information and automating recipe processes helped streamline The Group’s operations and significantly reduced associated labor.
Impact
Upshop provided Henderson Group Stores seamless scalability, integration, and solution adoption. Eliminating manual processes and providing user-friendly technology has positively impacted store associates and internal processes. Guaranteed legal compliance and automated recipe systems lends the stores confidence in foodservice production and excitement for future Upshop innovations.